Guide to Winning Friends & Influencing People

"This guide to the ideas in Dale Carnegie's How to Win Friends and Influence People highlights the core ideas of the book in outline format. The guide and the book are intended to help you build more effective relationships and motivate others. The guide identifies these as the three fundamental tenets repeated throughout the book:

Never criticize, condemn or complain.
Self-criticism is extremely rare. Your criticism won’t be welcome.
Criticism makes others defensive and resentful.
Positive reinforcement works better.

Make the other person feel important.
People deeply desire to feel important and appreciated.
Praise others’ strengths and they’ll strive to reinforce your opinion.

Frame requests in terms of what motivates others.
Ask yourself: “Why should someone want to do as I ask?”