Need Clear for IM Usage Policy
From Tekrati Research News:
"META Group's market research on Instant Messaging raises alarms for enterprises concerned with balancing the benefits and risks of this increasingly popular form of personal communications. The analysts found that more than half of survey respondents use IM at work for personal reasons, and more than half use IM at home for business purposes.
Instant messaging (IM) is most frequently used at work, not at home, according to a survey of 300 global organizations released today by META Group, a leading provider of information technology (IT) research, advisory services, and strategic consulting. However, META Group cautions that just because messaging takes place at work does not mean it is work-related. According to the survey, 57% of respondents use IM at work for personal reasons. Perhaps more surprising are findings that suggest 56% of respondents use IM at home for business purposes.
META Group advises CIOs to act quickly and develop an IM policy to regulate use."
