Dr. Kimberly Young explains:
Through Servant Leadership, executives can build a strong sense of cohesion among their workforce enabling employees to feel a shared sense of purpose and loyalty for the organization...To create a servant workforce, you must put into practice seven guiding principles or 'habits' that encourages sensitivity, integrity, and a sense of community within your organization.
1. Be an Active Listener...you must first seek to understand, then to be understood
2. Be Empathetic...
3. Establish Trust...
4. Be Aware...
5. Be Authentic...
6. Be Persuasive - Servant-leaders rely on persuasion, rather than positional authority in making decisions. Servant-leaders seek to convince others, rather than coerce compliance...
7. Be Community-Minded - Servant-leaders commit to the growth of the people working around them and believe that people have an intrinsic value beyond their tangible contributions as workers..."
If you are interested in this topic, you may wish to review my other
posts on servant leadership.