11/27/2005

How to Conduct an Employee Exit Interview

Good article from Post Money Value on the proper way for a technology company to conduct an employee exit interview. Hightlights include:

1. Do the interview yourself until you hit 100 people...
2. Say Thank You.
First words spoken at an exit interview. Thank you for working here and contributing, all of us appreciate it. And mean it. Say thank you.
3. If a re-hire, then give them a priority ?come on back? pass...
4. Free software/services/equipment for over X number of years...
5. Keep a connection...
6. Respect...
Respect will get you armies of people you aren?t paying for, perspective you probably need, and help you won?t have to ask for...Good people move on for lots of reasons and assuming bad stuff wasn?t the prime reason, it makes good sense to retain some value in that relationship."