4/17/2006

Ten Tips for Positional Bargaining

"1..Make sure that you have real, viable options that don't require an agreement...
2. Do not disclose your walk-away alternatives...
3. Figure out the walk-away alternatives of the other parties...
4...Any offer is valid provided you can present objective criteria that prove...the offer fills to some extent the underlying needs of all parties.
5. Don't react emotionally...Draw attention back to substantive interests and options...
6. Remember that all the needs presented are not of equal importance...
7. Listen...
8. Know the authority of each person in the room...
9. Analyze concessions...
10. Never be bludgeoned into splitting the difference..."

Read more in this article from batna.com.

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4/16/2006

Guide to Raising Start-Up Capital

This Guide from Inc.com provides links to articles and information on raising money to fund your startup enterprise, stating:

"Gone are the days of pitching investors with hot new technology ideas. Today, entrepreneurs are much more likely to dive into their own pockets and hunker down for a battle to start up and stay alive. But if you don't have the cash in your wallet, what do you do? Luckily, there are still options for funding new companies, but finding and securing the cash will take careful research, good negotiating skills, and, above all, an unflagging commitment to launching your new business.

Start your capital search with a good business plan that shows investors and lenders your company's potential. Follow that up with a thorough knowledge of the resources available and a determination to make your business a reality, and you should be on your way to uncovering a source that fits your new business's cash needs."

The Web 2.0 List

From this VentureBlog post:

"About a month ago, Baris Karadogan, a Venture Capitalist at USVP, posted this incredible list of Web 2.0 Companies on his blog From Istanbul to Sand Hill Road. While the list is massive, I doubt the list was comprehensive the day it was posted and it certainly is no longer complete seeing as a whole month has passed since the creation of the list. Web 2.0 months are a little bit like dog years. Companies have formed, companies have gotten funded, companies have merged, and that was just yesterday. Imagine what tomorrow will bring.

To give you a sense of the interesting challenge venture capitalists face when investing in new media companies today, one need look no further than this list itself. At August Capital, we have funded 4 of the companies on the list: LiveJournal, Technorati, Trumba, and VideoEgg. Considering only those companies that made the list, on average, our four portfolio companies face 33 -- yes, that's right, 33 -- competitors in their respective verticals. That is mind blowing. And this list does not even include Yahoo, Google, Microsoft, IAC, Fox, Vivendi, Ebay and Amazon, all of which are likely competitors of each and every company on the Web 2.0 list. As the venture community continues to look at Web 2.0 companies in the coming months and years, this list is an invaluable piece of perspective .

For an eye opening experience, take a gander at Baris's Web 2.0 list..."

4/14/2006

Privacy Rights Fact Sheets

The Privacy Rights Clearinghouse website contains tons of useful information on privacy matters including Fact Sheets on the following topics:

1. Privacy Survival Guide
1(a). Privacy Basics and Opt-Out Strategies
2. Wireless Communications: Voice and Data Privacy
2(a). Hang Up on Harassment: Dealing with Cellular Phone Abuse
2(b). When a Cell Phone Is More than a Phone: Protecting Your Privacy in the Age of the Super-Phone
3. How to Put an End to Harassing Phone Calls
4. Junk Mail: How Did They All Get My Address?
4a. "Shine the Light" on Marketers: Find Out How They Know Your Name
5. Telemarketing: How to Have a Quiet Evening at Home

6. How Private Is My Credit Report?
6a. FACTA, the Fair and Accurate Credit Transactions Act: Consumers Win Some, Lose Some
6b. The “Other” Consumer Reports: What You Should Know about “Specialty” Reports
6c. Your Credit Score: How It All Adds Up
7. Employee Monitoring: Is There Privacy in the Workplace?
8. How Private Is My Medical Information?
8a. HIPAA Basics: Medical Privacy in the Electronic Age
9. Wiretapping and Eavesdropping: Is There Cause for Concern?
10. My Social Security Number: How Secure Is It?

11. From Cradle to Grave: Government Records and Your Privacy
12. A Checklist of Responsible Information-Handling Practices
14. Are You Being Stalked? Tips For Protection
14(a). Security Recommendation for Stalking Victims
15. Paying By Credit Card or Check: What Can Merchants Ask? (California Only)
15(a). Merchant Wallet Card (California Only)

16. Employment Background Checks: A Jobseeker's Guide
16(a). Employment Background Checks in California: New Focus on Accuracy
16(b). Employment Background Checks: A Guide for Small Business Owners
16(c). Background Checks for Volunteers: What are the Rules? (Coming Soon)
17. Coping with Identity Theft: Reducing the Risk of Fraud
17(a). Identity Theft: What to Do if It Happens to You
17(b). How to Deal with a Security Breach
17(g). Criminal Identity Theft
18. Privacy in Cyberspace: Rules of the Road for the Information Superhighway
19. Caller ID and My Privacy: What Do I Need to Know?
20. Anti-Spam Resources: Halting the Junk E-Mail Juggernaut

21. Children's Privacy and Safety on the Internet: A Resource Guide for Parents
22. Electricity and Your Privacy: Deregulation in California
23. Online Shopping Tips:E-Commerce and You
24. Protecting Financial Privacy in the New Millennium: The Burden Is on You
24(a). Financial Privacy
24(b). Take the Cloze Test: Readability of a Financial Privacy Policy
24(c). How to Shop for Financial Privacy
24(d). Frequently Asked Questions about Financial Privacy
24(e). Is Your Financial Information Safe?
25. Online Job Seeker Web Sites: Tips to Safeguard Your Privacy
25(a). Avoiding Online Job Scams: Critical Tips for Job Seekers

26. CLUE and You: How Insurers Size You Up
27. Debt Collection Practices: When Hardball Tactics Go Too Far
28. Online Privacy for Nonprofits: How to Protect Members' Privacy and Personal Information
29. Privacy in Education: Guide for Parents and Adult-Age Students
30. Check 21: Paperless Banking
31. Customer Identification Programs for Financial Transactions: Getting to Know You

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4/13/2006

Google now Gu Ge in China

"Google Inc. has given itself a Chinese name, 'Gu Ge', which means 'song of the harvest of grain', to capture more users. The name was unveiled when the Internet search giant based in the United States opened its engineering centre in Beijing on Wednesday." Read more in this Xinhua article.

Incorrect Assumptions Lead to False Conclusions

Regarding negotiations, "the best defense against a poor assumption is good preparation. Thorough knowledge of your topic, your goal, your strategies and objectives, your company, yourself, your opponent, his company, and the issues relating to the task at hand is the best way to insure your assumptions are reliable...

During your preparation separate what you know and what you assume to be the case. Then focus your conversation on validating your assumptions. In addition to using the preliminary casual discussion period to build a good working relationship or to create a healthy environment within which to negotiate, do not miss the opportunity to uncover false assumptions."

Read more in this how-to-negotiate post.

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Sarbanes-Oxley Act - IT Links

This blog post from TechRepublic provides a good collection of links that provide information on SOX regulations and their impact on IT and security reporting concerns. As you may know, the "Sarbanes-Oxley Act was signed into law on 30th July 2002, and introduced highly significant legislative changes to financial practice and corporate governance regulation. It introduced stringent new rules with the stated objective: 'to protect investors by improving the accuracy and reliability of corporate disclosures made pursuant to the securities laws.'"

4/12/2006

Litany Against Fear

"I must not fear.
Fear is the mind-killer.
Fear is the little-death that brings total obliteration.
I will face my fear.
I will permit it to pass over me and through me.
And when it has gone past I will turn the inner eye to see its path.
Where the fear has gone there will be nothing.
Only I will remain."

Bene Gesserit Litany Against Fear - From Frank Herbert's Dune Book Series
copyright 1965 and 1984 Frank Herbert Published by Putnam Pub Group"

From this alcoman post.

The ABCs of ABLs

"Asset-based lenders encompass a broad category of firms that provide debt financing by lending against the assets of a company... Typically, ABLs are unregulated nonbank lenders (though they may be owned by a bank) that have the flexibility to make more highly leveraged loans based on the situation and collateral specific to their client's business. A true asset-based loan will be repaid from the liquidation of the collateral regardless of the state of the business. It is more important for the collateral to perform than for the company to perform. An ABL's key concerns are the liquidation value of its loan's underlying assets and potential management fraud. These concerns lead to control and close monitoring of their collateral...four benefits of asset-based financing:

1. The entire cost of an asset-based loan is paid with pretax dollars, unlike most equity costs.
2. ABLs do not seek a seat on the board or any control of the company, just a risk-adjusted and fair return on their money.
3. ABL relationships can usually be terminated by paying off the balance of outstanding debt to the ABL and any accrued interest and fees. Equity and other sources can be much more difficult to exit.
4. Asset-based loans are evergreen in nature, with no set amortization or payment schedule. They can grow as the business grows, unlike many other forms of financing. "

Read more in this VCExperts.com - Buzz of the Week.

The Tank Man Documentary Online

In case you missed the fascinating PBS Frontline documentary, "The Tank Man" that I caught last night, you can catch up at this PBS website that "includes sections called "Memories of Tiananmen," and "The Struggle to Control Information," as well as analysis of the legacy of June 4th, a discussion with the film makers, transcripts of interviews in the film (including one with CDT's Xiao Qiang) and a round table discussion on "Democracy, Sooner or Later?". The full film will be available to view online after Friday."

Found via this China Digital Times article.

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Avoid Whitewashing Compliance

This post from Security Catalyst cautions against the "whitewashing" of compliance - a company "simply going through the motions to claim they have achieved compliance, when they really have done little, if anything, to truly improve their security posture." The article offers "five basic steps you can take to prevent (or stop) whitewashing in your organization and make a difference in your organization:

Take The Time To Understand The Regulations Or Compliance Directives You Need To Follow...
Understand Your Business...
Don’t Be Afraid To Ask Questions...
Empower Those Around You To Help...
Know When And Who To Ask For Outside Assistance.."

Dispute Resolution Myths and False Truths

"7 Common Myths:

1. Arbitrators Split the Baby.
2. You Can’t Mediate Until Discovery Is Completed.
3. Asking to Mediate Is A Sign of Weakness.
4. Mediation is Simply Free Discovery.
5. Arbitrators Don’t Apply the Law.
6. Mediation is Just a Waste of Time and Money.
7. Mediation Just Delays the Ultimate Trial of the Case.

3 False Truths

1. Arbitration is Quick and Cheap. Yes, but…
2. A Mediator is a Mediator is a Mediator.
3. Arbitration Awards are Non-Appealable."

Read more in this article by Judith Meyer

ReThink the Software Industry

"Now is the time to rethink the software industry. Let’s take out a clean sheet of paper and rewrite the model...The Inter Personal Enterprise SM will call for software vendors to deliver an entirely new mix of offerings. Product, price, promotion, place – no Marketing 101 concept will be left untouched. Here are seven guiding principles.

-Serves an individual need...
-Virally adopted...
-Contextually personalized information...
-No data entry or training required...
-Delivers instantaneous value...
-Utilizes community and social relationships...
-Minimal IT footprint..."

Read more in this interesting article by Ray Lane for SandHill.com.

4/11/2006

Finding Time to Find the Money

"The biggest challenge any entrepreneur will have in finding angel money is time to run your business and search for an angel. You can expect to spend considerable effort in networking and meeting key people along with developing a business plan to attract an angel. All this happens while you have to continue to focus on your business. Consider the 5 following tips to keep your sanity and business together:

Enlist Support...
Be Realistic: Don't expect an angel investor to appear out of thin air. It will take time...
Work with a manageable timetable...
Look for opportunities to take less urgent and non-revenue generating tasks to move them to another time frame...
Work Your Business Plan...
Keep a vigilant watch on key financial ratios, sales revenues, accounts receivables, and any other metric important to your business."

Read more in this post from About.com.

4/10/2006

Seed Money: Convertible Notes vs Preferred Stock

This post from Redeye VC provides an excellent analysis of the factors that affect the decision of a seed round (pre-VC) investor to invest in preferred stock or convertible notes, stating:

"Over the last few years, my fund has made over 20 seed-stage investments. While we strive to be the "first money" into a company, we recognize that we typically don't provide enough capital to get a company to profitability. So we invest with the assumption that there will be another "institutional" (or venture) round after us...

In general, I have a strong preference for Preferred Equity..I believe that:

Preferred equity better aligns the interest of the Investor and the Entrepreneur...
Preferred equity prices in all of the risks facing seed-investors...
Preferred equity typically does not create liabilities for the venture round...

So what are the cases when I'm OK with a convertible note?

When a VC round is already underway or imminent...
When I'm not expecting (or expected) to be an active investor...
When the discount (or warrant) coverage increases over time...
When the note has some equity-like protections..."

For more on this topic, see this Jeff Clavier post.

Venture Capital to Triple in China

"CHINA will benefit from a huge surge of venture capital this year as the result of tax breaks and eased restrictions on investments, according to interviews with analysts. The most optimistic among the forecasters was Zhou Hongyi, former Yahoo president and now an investor who's on the lookout for hot prospects in start-up firms.

Zhou predicts China will attract US$3 billion in venture capital investment in the 12 months following the second half of this year, triple last year's total. Others said his assessment was on the high side, but all believe more venture capital will pour across the country's borders than last year or the year before.

Some 60 percent of the surge will be directed toward information technology, especially new Web 2.0 applications that include podcasts, blogs and social network services such as platforms for dating and business deals, the experts said."

Read more in this Shanghai Daily article.

China Mandates Preloading Legitimate Software

The Chinese government has ordered all computers sold in the country to have legitimate operating system software preloaded on them, in an effort to reduce piracy, according to a report Monday on the Web site of Xinhua, the official Chinese news agency.

The news comes on the eve of trade talks between the U.S. and China where intellectual property protection, including software piracy, is expected to be a topic of discussion.

Read more in this Infoworld article.

Landmark Chinese Trademark Ruling Favors Starbucks Brand

"Starbucks Corporation has been in a long running dispute with coffee shops in Shanghai and Qingdao over the use of the Starbucks trademark in China. Starbucks has prevailed in both actions...The message from this case to foreign companies involved with China is clear:

- Register your trademarks early.
- Register your Chinese name even if you do not plan to use it right away. This is especially important if your Chinese name is different from your company name, as was the case with Starbucks.
- Registering your trademarks in China is a necessary start towards protecting them, but it may not be enough. The Chinese government will not protect your trademark for you. You must enforce the trademark yourself.
- If you properly register your trademarks in China you will probably succeed in an enforcement action. However, you must be prepared to incur the legal costs of enforcement. China is a huge and complex country. If your product is successful, there is a good chance it will be copied. You will need to vigorously defend your rights from the very start in order to prevent this.

The good news we can take from the Starbucks case in Qingdao is that that China's legal system has developed to the point where intellectual property rights can be successfully defended through legal action."

Read more in this post from the China Law Blog which is part ii of this post.

Identity Theft Protection Tips

"There are many different definitions of what constitutes 'Identity Theft.' Under the Fair and Accurate Credit Transactions Act of 2003 (FACT Act), the definition is broad: 'a fraud committed or attempted using the identifying information of another person without authority.' Whatever definition is used, identity theft is a growing crime that can threaten the confidence we share in our open and robust financial system if we don't take action. We all have a role to play in combating identity theft.

This page [from the U.S. Treasury Department] contains information on what identity theft is, simple steps individuals can take to prevent it, and what they can do if they become victims. There is also information on what industry and law enforcement are doing to fight the crime and a report on various technologies used to combat identity theft. The Treasury Department also developed 'Identity Theft: Outsmarting the Crooks,' a DVD that includes a Resource Library of supporting materials" which may be ordered or excerpts of which may be viewed on the website.

4/09/2006

What is Mediation?

"Mediation is a voluntary collaborative process where individuals who have a conflict with one another identify issues, develop options, consider alternatives, and develop a consenual agreement. Trained mediators facilitate open communication to resolve differences in a non-adversarial, confidential manner... "

Read more on this webpage from the Global Resource Development Center that also explains some of the advantages of mediation when prior attempts to resolve a dispute have failed.

The Call to Peace Making

Some experience the desire to mediate disputes as a calling. This poem by Mary Oliver expresses the idea:

The Journey

One day you finally knew
what you had to do, and began,
though the voices around you
kept shouting
their bad advice----
though the whole house
began to tremble
and you felt the old tug
at your ankles.
"Mend my life!"
each voice cried.
But you didn’t stop.
You knew what you had to do,
though the wind pried
with its stiff fingers
at the very foundations,
though their melancholy
was terrible.
It was already late
enough, and a wild night,
and the road full of fallen
branches and stones.
But little by little,
as you left their voices behind,
the stars began to burn
through the sheets of clouds,
and there was a new voice
which you slowly
recognized as your own,
that kept you company
as you strode deeper and deeper
into the world
determined to do
the only thing you could do----
determined to save
the only life you could save.

From Callings Poetry found via this rss feed of Evelyn Rodriguez delicious tags.

4/07/2006

Overview of Personal Information Security Law

"The year 2005 involved unprecedented disclosures of information security breaches of consumer information, with risk of fraud and identity theft. There were approximately 130 reported incidents of data breaches of consumer information during 2005, exposing information concerning over 55 million individuals.

Inquiries showed that there had been many data breaches in the past. They were often not disclosed because there were no laws which required disclosure. A new California law, which required disclosure, was the major driver for many of the 2005 disclosures.

A number of state legislatures have already responded with new information security laws, covering such areas as requiring reasonable security, requiring notice of breaches and providing for credit freezes. Many more are under consideration. At the federal level, Congress is considering a number of data protective laws and action is expected in 2006. Courts have started to address the legal outfall from these breaches.

These high profile breaches are already leading to expanded requirements and greater potential liability in the area of consumer data. They are likely to accelerate the expansion of information security obligations and potential liability in other areas. It is critical for businesses and organizations of all sizes to understand the information security legal obligations which apply to them and to implement effective information security programs to address them, as well as other relevant information security considerations."

Read more in this outline from acca.com.

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4/06/2006

E-Mail Security White Paper

This white paper [from TechRepublic] examines the impact of key industry regulations on e-mail security stating:

"E-mail security & compliance is an issue that can no longer be ignored. Regardless of whether a company is large or small, the impact of regulations in both the U.S. and abroad is being felt by IT professionals in every corner of the world. This white paper examines the impact of key industry regulations including the Gramm-Leach-Bliley (GLB) Act, the Sarbanes-Oxley (SOX) Act and the Health Insurance Portability and Accountability (HIPAA) Act on e-mail security. Download the paper to learn what you need to do today to ensure your e-mail infrastructure is ready for the compliance challenges of tomorrow."

4/04/2006

Lessons from a Technology Entrepreneur

"Hiring: Every lesson in entrepreneurship has to start with Hiring. The biggest reason for any business to fail is the lack of smart and dedicated people. And, if you are a startup and looking to be more than a boutique shop, you have to think about hiring people who can grow as middle-level managers very soon....

Hedge your bets: When you are starting something, you are basically betting on your ideas and execution plan. At the same time, we all hate to admit that however sound our idea is, there is always a chance of failing...Either you choose to ignore the risk or try to minimize the risk by diversification...

Get a partner to start with: Get a partner that you can trust to start the business. There are more downs than ups in the business and you need somebody to pull each other up in the rough times...

Don’t build for acquisition:...if you know that you can’t sustain yourself without being acquired, there is a problem. In fact, you might land up in a situation where you are not even worthy of being acquired in that case...

Try to create IP, even if you are a services company...

Social circle outside work...People stop being productive when they stop having fun..."

Read more in this reflective post from Ashish Kumar, founder of Tekriti Software.

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E-Commerce Tutorial

"In just five easy lessons, this tutorial [from webmonkey.com] will show you how to generate a realistic e-business plan; create a site design that caters to your online customers; deal with things like credit cards, tax, shipping, and security; and decide whether you should build, buy, or rent an e-commerce solution to manage your site's transactions. You'll also learn how to attract new customers by refining your marketing programs."

4/03/2006

Negotiation Tutorial

This Negotiation Tutorial from Professor Ross of the University of Wisconsin - Lacrosse provides information that may help you become a more effective negotiator. By "effective" Dr. Ross means "someone who (a) achieves highly satisfactory outcomes, (b) helps the other side achieve what appear to be satisfactory outcomes, while (c) maintaining the relationship between the two sides."

The tutorial into the following topics:

Concession Curves
Persuasion Techniques
Integrative Bargaining

4/02/2006

Listen to Secret White House Tapes

This is fascinating:

"Between 1940 and 1973, six American presidents from both political parties secretly recorded just under 5,000 hours of conversations. This site [WhiteHouseTapes.org] is designed as a service to the research community by making freely available all of the presidential recordings, along with relevant research materials, so that scholars, teachers, students, and the public can hear and use these remarkable tapes for themselves. The site is hosted and maintained by the Presidential Recordings Program at the University of Virginia's Miller Center of Public Affairs."

4/01/2006

Be in the Now on a Presence Walk

An exercise recommended by Steve Pavilina that he has found helpful to practice living in the present moment is to go for what he calls a "presence walk." Here’s how it works:

"1. Go for a walk alone — anywhere you like, as long as you want.

2. As you walk keep your conscious attention focused fully and completely on the present moment. Do not allow any thoughts of past or future to enter your mind. Do not imagine anything. Do not subvocalize any of your thoughts (i.e. don’t think in words). Focus your complete attention on perceiving the present moment as fully as possible. See what you see. Hear what you hear. Smell what you smell. Feel what you feel.

That’s it. It sounds simple, but it’s very difficult to master..."

Read more in this Pavlina article.

3/31/2006

Free Data Security Kit for Small Businesses

"An IDG News report yesterday announced the availability of a free Better Business Bureau (BBB)customer data security kit through their 'Security and Privacy -- Made Simpler' website that was launched on Monday (3/27) for the benefit of small businesses, that typically do not have the resources to have a full information security program. The report contained some interesting statistics:

56% of U.S. small businesses experienced data breaches in 2005.
20% of small businesses do not use virus-scanning software for email.
60% of small businesses do not protect wireless networks with encryption."

Read more and find links at this Realtime-ITCompliance post.

Software Patents & Startups

"No one will sue you for patent infringement till you have money, and once you have money, people will sue you whether they have grounds to or not. So I advise fatalism. Don't waste your time worrying about patent infringement. You're probably violating a patent every time you tie your shoelaces. At the start, at least, just worry about making something great and getting lots of users. If you grow to the point where anyone considers you worth attacking, you're doing well.

We do advise the companies we fund to apply for patents, but not so they can sue competitors. Successful startups either get bought or grow into big companies. If a startup wants to grow into a big company, they should apply for patents to build up the patent portfolio they'll need to maintain an armed truce with other big companies. If they want to get bought, they should apply for patents because patents are part of the mating dance with acquirers.

Most startups that succeed do it by getting bought, and most acquirers care about patents. Startup acquisitions are usually a build-vs-buy decision for the acquirer. Should we buy this little startup or build our own? And two things, especially, make them decide not to build their own: if you already have a large and rapidly growing user base, and if you have a fairly solid patent application on critical parts of your software."

So states Paul Graham and much more in his essay Are Software Patents Evil? that is well worth reading.

Business Plan Template

This Business Plan Template from e-magnify "is taken from the Center for Entrepreneurial Assistance's 'Entrepreneur's Guide - Starting and Growing a Business in Pennsylvania' and was used for the 2002 WriteIdea contest, Southwest Pennsylvania's first business plan competition for women."

3/30/2006

Don't Blame the VC; It's Your Fault

"The fundamental reason that only 2% of start-up business can attract professional investment is that the majority of entrepreneurs don’t understand how to properly structure a business or understand the investment process. Most of the new ventures that don’t get funded are due to:

* A belief that an Idea or a Technology + Capital = Success.
* An inability to understand the difference between an idea and what it takes to execute that idea into a revenue-generating business.
* The ignorance of not recognising that the funding process is structured to mitigate foolish risks and flesh out the criteria for success.
* The lack of communication and presentation skills.
* Unwillingness by the entrepreneurs to make an investment in developing the required skills to meet the critical success factors and adjusting their attitude to work in partnership with investors.

There are some fundamental rules successful investors, be they angels or VC’s, have in their bible. Investors who don’t always follow these rules are family, friends and fools.

Rule No 1
The idea is worth only 20% of the value of the venture...

Rule No 2
People – not ideas technology or money - build companies, thus they are worth 50% of the value of the venture...

Rule No 3
A successful and fundable business requires a sound structure right at the start, thus the structure is worth 30% of the value of the venture...

Rule No 4
Only products and services that can relieve a significant identified group of customer’s pains can generate revenue...

Rule No 5
Investors expect to exit with significant returns within six years...

Rule No 6
Strategies that are developed without total awareness of the forces and threats that can impact your business will inevitably fail..."

Read much much more in this excellent, comprehensive and pulls-no-punches article by Gerry Lemberg.

3/29/2006

How a Start-up Evolves

"Businesses grow from start-up to conglomerate in three distinct phases, each of which is driven by a different type of person. The differences and conflicts between these waves of activity help explain why so many small companies self-destruct as they grow, and why so many large companies are so bad at doing anything new.

Chapter 12 of Robert X. Cringely's Accidental Empires gives an excellent analogy between the growth of a company and a military operation. He talks about three waves of expansion, each with its own characteristics and each one driven by people with very different sets of skills.

The first wave to hit the beach when entering new territory consists of commandos. These are people who, in Cringely's words, 'Work hard, fast, and cheap.... Their job is to do lots of damage with surprise and teamwork, establishing a beachhead before the enemy is even aware that they exist.' Simply put, they create something out of nothing, turning an idea into a product. A commando can literally do the work of a hundred normal employees when they've got the right problems to work on. A start-up without commandos has nothing to sell.

The second wave consists of infantry, exploiting the opportunity created by the commandos. These are the people who turn a promising start-up into a profitable business with systematic development, manufacturing, and sales efforts. They provide structure to the company that allows it to grow beyond an activity shared by a half-dozen friends into a real business. As Cringely says, 'While the commandos make success possible, it's the infantry that makes success happen.'

The third wave consists of police. Once the business has grown into its market niche, the third wave is an occupying force intent on holding territory. Author Eric Raymond describes middle managers as "conservators of the stability of the organization," which makes the presence of middle management a clear indicator that the third wave has arrived. A middle manager's job is to say no to ideas that don't originate from on high, somewhere near the CEO. This prevents the enormous size of the company from tearing it apart..."

Read more in this Motley Fool article (free registration required).

Models for Managing Uncertainty

"In making strategic decisions under uncertainty, we all make forecasts. We may not think that we are forecasting, but our choices will be directed by our anticipation of results of our actions or inactions.

Indecision and delays are the parents of failure. This site from ubalt.net is intended to help managers and administrators do a better job of anticipating, and hence a better job of managing uncertainty, by using effective forecasting and other predictive techniques."

Topics covered in this comprehensive and detailed site include:

# Chapter 1: Time-Critical Decision Modeling and Analysis
# Chapter 2: Causal Modeling and Forecasting
# Chapter 3: Smoothing Techniques
# Chapter 4: Box-Jenkins Methodology
# Chapter 5: Filtering Techniques
# Chapter 6: A Summary of Special Models
# Chapter 7: Modeling Financial and Economics Time Series
# Chapter 8: Cost/Benefit Analysis
# Chapter 9: Modeling Advertising Campaign
# Chapter 10: Economic Order and Production Quantity Models for Inventory Management
# Chapter 11: Modeling Financial Economics Decisions
# Chapter 12: Learning and the Learning Curve
# Chapter 13: Economics and Financial Ratios and Price Indices
# Chapter 14: JavaScript E-labs Learning Objects

Hiring Your First Employee

Looking to bring your first employee on board? Need a refresher on legal issues involved in hiring? This article from entrepreneur.com will help you understand the legal requirements of hiring staff so you don't hit any rough waters down the line.

3/28/2006

How to Sell Your Business

I created a Squidoo lens on How to Sell Your Business as a companion to the one I put together on How to Buy a Business. The steps outlined in the lens are available here, but with related links and resources set forth in the lens omitted.

3/27/2006

The Only Certainty About a Forecast is that It Will Be Wrong

When used as a management tool, rolling forecasts have an edge over many other performance management systems. This excerpt from the new book Reinventing the CFO explains how to make forecasts realistic and effective stating:

"The purpose of forecasting is to inform decision making (to help shape future outcomes), not to predict the future. In reality, forecasting is necessary only because organizations cannot react instantly to changing events. That's why fast reaction is more important than (even accurate) prediction—because accuracy is rarely achieved. Indeed, the only certainty about a forecast is that it will be wrong. The question is by how much. Narrowing that variation comes from learning, experience, decent information systems, and ultimately, judgment....

That's why adaptive organizations focus less on annual budgets or long-term views and more on rolling views—usually rolling forecasts that always look twelve to eighteen months ahead. Rolling forecasts, if well prepared, form the backbone of a new and much more useful information system that connects all the pieces of the organization and gives senior management a continuous picture both of the current position and the short term outlook..."

3/26/2006

Emerging Technologies to Watch

This special report from Technology Review identifies and discusses the following emerging technologies as having particular potential for impact on business, medicine or culture.

Comparative Interactomics
Nanomedicine
Epigenetics
Cognitive Radio
Nuclear Reprogramming
Diffusion Tensor Imaging
Universal Authentication
Nanobiomechanics
Pervasive Wireless
Stretchable Silicon

Question Your Beliefs

"Mistaken beliefs have power over you because you treat them as the truth. A belief is no more than a thought or opinion that's automatically treated as correct. In reality, they have no greater likelihood of being right than any other thoughts. But once we give them the label 'belief,' we convince ourselves they're different and must not be questioned. Whether they're our own beliefs, or ones we've accepted from others, or the commonly-held beliefs of the society in which we live, they aren't necessarily true - even if that's how we've come to treat them.

Question your beliefs constantly..."

Read more in this post from The Coyote Within.

Tricks of the Trade

This post from Be Excellent provides this list and related link from Business 2.0 of 25 tricks of the trade for everything from finding great employees to sparking creativity and even knowing when to pass on a deal.

1. Extreme Benchmarking. Compare everything you do against your rivals
2. Bad News Folders. Keep a constant eye out for trouble
3. Strategic Strategy Reviews. Turn going-through-the-motions meetings into no-holds-barred debates
4. A New Office Pool. Use prediction markets to tap hidden knowledge
5. The Tech Box. Create a lending library of ideas
6. Outside-In R&D. Bring in experts to help spark new ideas
7. Office Graffiti. Let workers speak their minds (brainstorm)
8. Surgical Visits. Seek brutally honest feedback from customers
9. The Contra Team. Appoint official devil's advocates to challenge the merits of deals
10. Equity as You Go. Take no stake until you earn it
11. The Chief Shareholder Officer. Head off shareholder trouble before it starts
12. Always-On Board Members. Get the directors out of the boardroom
13. The Corporate Beehive. Use office design to keep the queen in touch with the worker bees.
14. The Job Audition. Turn the interview process into an all-encompassing tryout
15. Peer-to-Peer Promotion. Let employees choose their leaders
16. The Shrink Shrinker. Reward workers for keeping their hands off the merchandise
17. The Anti-Star System. Determine pay using just two factors: Profits and seniority
18. The Pyramid Scheme. Use kickbacks--the legal kind--to attract executive talent
19. The Long Goodbye. Keep retirees in the labor pool
20. The Three-Minute Huddle. Start each day with a lightning-fast, all-hands briefing
21. Gainsharing. Pass cost savings on to those who achieved them
22. Open-Source Ad Campaigns. Let your customers do the marketing
23. Late-Night Recon. Turn employees into trendspotters
24. The "Just Looking" Badge. Neutralize your customers' worst fears
24. Phone Shopping. Become your own customer

3/24/2006

Follow the Leaders

From this Random Thoughts from a CTO post.

When leaders make a mistake, they say, "I was wrong."
When followers make mistakes, they say, "It wasn't my fault."

A leader works harder than a follower and has more time;
a follower is always "too busy" to do what is necessary.

A leader goes through a problem;
a follower goes around it and never gets past it.

A leader makes and keeps commitments;
a follower makes and forgets promises.

A leader says, "I'm good, but not as good as I ought to be;"
a follower says, "I'm not as bad as a lot of other people."

Leaders listen;
followers just wait until it's their turn to talk.

Leaders respect those who are superior to them and try to learn something from them;
followers resent those who are superior to them and try to find chinks in their armor.

Leaders feel responsible for more than their job;
followers say, "I only work here."

A leader says, "There ought to be a better way to do this;"
followers say, "That's the way it's always been done here."

'Do Nothing' is America's Most Popular Estate Plan

"If you don't make a Will it doesn't mean that you don't have one - it just means that you didn't write the one you have. For those who don't write their own Will, there are intestacy statutes that say who gets what and how...'Letting the state decide may save the decedent a few hours of thinking through their exit plan, but it can be exceedingly costly and aggravating to those left behind. Ultimately leaving a will is a much better legacy than dying without one.'"

Sound advice and more from this You and Yours Blawg post.

3/23/2006

Favorite Business Model

Fred Wilson's Favorite Business Model:

"Give your service away for free, possibly ad supported but maybe not, acquire a lot of customers very efficiently through word of mouth, referral networks, organic search marketing, etc, then offer premium priced value added services or an enhanced version of your service to your customer base.

Examples:

Skype – basic in network voice is free, out of network calling is a premium service

Flickr – a handful of pictures a month is free, heavy users convert to Pro

Trillian – the basic service is free, but there is paid version that is full featured..."

Strategic Planning FAQs

" 1. What is strategic planning?
2. What are the key concepts and definitions in strategic planning?
3. What are the basic steps in a strategic planning process?
4. What do I need to know before I start the planning process?
5. What are the individual roles in a planning process?
6. What's in a mission statement?
7. What's in a vision statement?
8. What is a situation assessment?
9. How can we do a competitive analysis?
10. What is a strategy and how do we develop one?
11. What should a strategic plan include?
12. How do you develop an annual operating plan?
13. How do we increase our chances of implementing our strategic plan?
14. Should I use an external consultant?
15. How do I use retreats in the planning process?"

Answers may be found in this article from Alliance for Nonprofit Management: Strategic Planning.

Public Speaking Tips

"As Jerry Seinfeld once noted, at a funeral, most people would rather be in the casket than giving the eulogy, since public speaking stresses people out more than death. But giving talks doesn’t have to be such a frightening affair...There are some simple steps that should help make public speaking a better experience - for both you and your audience.

Presentation format
Before you start planning your presentation, find out from the organizers how much time you have and what format they envision for your talk...

Audience
Get information about who will be attending your presentation...

Location
If you have the opportunity, take a look at the location before the time of the talk...

The take-away message...
Start out with this summary statement in mind and build your presentation around it.

Outline
Once you have an idea of your presentation’s main message, spend some time thinking about the structure of the entire talk...

Strong start
The first couple of minutes of your talk should be the most prepared and polished. You want to get off to a good start...

Motivation
Spend a bit of time up front talking about the inspiration and importance of your message...

Timing
Wrap up your talk on time. To achieve this goal, ask someone to give you time cues by indicating when you have five minutes left, two minutes and when you have run out of time. Once you get the last notice, you should stop talking...

Flexibility
Organize your talk and know it well enough to have the flexibility to skip certain parts or expand on others depending on the circumstances...

Confidence and enthusiasm
You have been chosen as a speaker because you know your topic. Make sure that you exude confidence during your presentation...Be sure to enjoy your talk and show your enthusiasm about the content...

Question-and-answer session
If there is a Q&A segment then be sure to keep a polite demeanor throughout. Thank people for their questions and feel free to praise them for good points. If you are not sure how to respond to a query then express your appreciation for the insightful comment and note that you will look into it.

Practice makes perfect
Practice the presentation a few times: more if you have less experience, less if you are a more seasoned public speaker...Don’t write out the material word-by-word and don’t plan on reading text...Memorize the structure of the talk and the outline, but not every word.

Contact information
Finish by giving the audience some contact information, including an email address and Web site when applicable...

Read more in this excellent article by Eszter Hargittai.

3/22/2006

Getting to Yes in Agile Development

"Agile Development embodies good negotiation techniques. Good negotiation leads to better project outcomes.

Negotiation, meaning "discussion intended to produce agreement", is fundamental to every software project. Developers and customers must reach agreement on what the system is supposed to do. A wise agreement will define achievable goals and meet the users' real needs. How should we reach wise agreements? How should we reach agreements that create good outcomes for both parties?

There are excellent answers to these questions...in the classic book, Getting To Yes"Getting to Yes"...[by] Fisher and Ury...[who] call their approach "principled negotiation". It contains four key elements:

*Separate People from the Problem
*Focus on Interests, not Positions
*Invent Options for Mutual Gain
*Use Objective Criteria"

Each is explained in "Getting to Yes". This article from AgileKiwi discusses just one - Focussing on Interests, not Positions.

Are Open Source Business Models Viable?

"The 'open-source' process of creating things is quickly becoming a threat—and an opportunity—to businesses of all kinds. Though the term at first described a model of software development (where the underlying programming code is open to inspection, modification and redistribution), the approach has moved far beyond its origins. From legal research to biotechnology, open-business practices have emerged as a mainstream way for collaboration to happen online.

New business models are being built around commercialising open-source wares, by bundling them in other products or services. Though these might not contain any software “source code”, the “open-source” label can now apply more broadly to all sorts of endeavour that amalgamate the contributions of private individuals to create something that, in effect, becomes freely available to all.

However, it is unclear how innovative and sustainable open source can ultimately be. The open-source method has vulnerabilities that must be overcome if it is to live up to its promise...

Read more in this article from Economist.com.

3/21/2006

Venture Capital Term Sheet Provisions

This is a link to Brad Feld's term sheets series of posts. Topics covered:

Price, Liquidation Preference, Board of Directors, Protective Provisions, Drag Along, Anti-Dilution, Pay-to-Play, Dividends, Redemption Rights, Conversion, Conditions Precedent to Financing, Vesting, Information Rights, Registration Rights, Right of First Refusal, Voting Rights, Employee Pool, Restriction on Sales, Proprietary Information and Inventions Agreement, Co-Sale Agreement, Founders Activities, Initial Public Offering Shares Purchase, No Shop Agreement (also Unilateral or Serial Monogamy), Indemnification, Assignment

The Irrational Entrepreneur

"'Irrational passion may just be the ticket to overcome the paralyzing effect of irrational fear.'

More than one observer has emphasized the importance of an entrepreneur's passion. There is new scientific evidence that suggests that the assertion may be true, at least initially. It strikes me that there are important implications for how a promising start-up gains access to the capabilities it needs to execute its business model over time...

Read more in this post from David Bayless.

3/20/2006

Raising Capital Requires Securities Laws Compliance

"Raising capital requires knowledge of not only the financial markets but the securities markets. A company must comply not only with federal securities laws, but also with the securities laws of each state in which the issuer sells a security. The sad fact is that hundreds of deals fail because of poor decisions made as to its financing structure.

Privately held companies rely on two primary transactional exemptions from registration under federal securities laws. The first exemption from registration is provided by Section 4(2) of the 1933 Securities Act. This section provides an exemption for sales of securities by an issuer that does not involve a public offering. Privately held companies have relied on the so-called 4(2) exemption for the private placement of securities, but the exemption is not a defined set of rules. Consequently, issuers were forced to interpret and rely on federal case law that interpreted the legislation, but the cases evolved over time so issuers were always struggling to determine the most recent interpretation of the statute.

In contrast, the second exemption from registration is provided by a set of rules promulgated by the SEC and known as Regulation D. If an issuer follows the rules set forth in Regulation D, the issuer is afforded a safe harbor from registration for the securities issuance. It should be noted that transactional exemptions afforded by Section 4(2) and Regulation D are still subject to the SEC's antifraud provisions."

Read more in this excerpt from the Handbook of Financing Growth from VC Experts that reviews these typical offerings, as well as high yield debt, PIPES, reverse mergers and other options.

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Entrepreneur All-Star Event Set for April 6

Two outstanding panels of today’s entrepreneurial leaders — including Glen Meakem, the founder of FreeMarkets; Sunil Wadhwani, the CEO of iGATE; and Carl Cohen, Managing Director of Raptor LLC — will join Allegheny County Chief Executive Dan Onorato and other entrepreneurial experts to share their insights at a lunchtime event 11:30 a.m. - 1:30 p.m. Thursday, April 6 at the Engineers’ Society of Western Pennsylvania (ESWP).

The panels, moderated by Karl Schieneman, the 2004 Ernst and Young Entrepreneur of the Year, will offer lessons and information to current entrepreneurs on the success of start-up companies, and their lasting impact on the Pittsburgh Pennsylvania region. The event is sponsored by:

ELifelines.org, an organization co-founded by Schieneman that connects new entrepreneurs with experienced entrepreneurial mentors at no cost;

H E L P Pittsburgh, Helping Entrepreneurs Learn from Peers, a free, Pittsburgh-based entrepreneur networking and support group; and

M2Technology: A web site and networking consulting business that created the web site www.elifelines.org as a portal for entrepreneurial news about Entrepreneurial Lifelines and HELP.

Panel One includes Tim Palucka, author of a 125-year history of the Engineers’ Society of Western Pennsylvania, speaking on the historical contribution of businesses in Pittsburgh and nationally; Frank Demmler Director of Innovation Works, speaking on his experiences as a present-day entrepreneur; and Dan Onorato, Allegheny County Chief Executive, speaking on the future of the region and how collaboration among entrepreneurs can help Pittsburgh be a center of innovation and leadership in commerce.

Panel Two consists of three entrepreneurs who have founded successful Pittsburgh-based businesses, including Glen Meakem, co-founder and CEO of FreeMarkets Onlin (now part of Ariba), Carl Cohen, Executive Managing Director of Raptor LLC and Sunil Wadhwani, CEO of iGATE.

The fee for the event is $25, $15 for students, and includes lunch.

All interested parties should contact ESWP to make reservations by visiting http://www.eswp.com/eswp/program.htm or by contacting ESWP at 412-261-0710, ext. 10.

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New Posts by Category Sidebar

I implemented a new and revamped "Posts by Category" section on the sidebar for your use and enjoyment. The module is a workaround for the problem in Blogger of not being able to categorize your posts. Essentially, what I did was to create and save links to searches of this blog using keywords arranged in a logical progression from business startup to exit. The "categories" are thus self-organizing and updated automatically (I hope). Any feedback would be appreciated.

Setting Up a Small Business Identity & Access Management System

"The steps for setting up an access management system in [a small or midsize business] (an SMB) are similar to that of larger enterprises. The difference, as with many IT issues, is that SMBs have more limited resources and smaller budgets. However, the approach is essentially the same.

There are three steps: evaluation, planning, and implementation and provisioning. "

Read more in this two-part series on identity and access management options for small and midsized businesses from SearchSMB.

3/17/2006

On Using Existing Solutions in New Ways

"Entrepreneurs each have strengths in different areas. Some of them are amazing operators who make remarkable things happen on a limited budget. Others are geniuses in their area of expertise and they transform their entire industry. Still others have a knack for finding a hole in an existing market and successfully exploiting it to turn a profit.

Some of the most successful entrepreneurs I have seen are re-arrangers. They take existing solutions (sometimes from other industries) and they apply them in new ways/scenarios to create value.

If I were forced to pick one quality that is indicative of success in business it would be this ability to find new uses for existing solutions."

Read more in this post from David V. Lorenzo.

Dirty Dozen Top IRS Scams for 2006

"First, the IRS NEVER communicates via email (other then auto-confirmations). All news, good and bad, arrives in the mail...

Each year the IRS issues a list of the 12 "most notorious tax scams" that it is monitoring...The IRS and the Courts have made it clear that 'involvement with tax schemes can lead to imprisonment and fines. The IRS pursues and shuts down promoters of these and numerous other scams. Anyone pulled into these schemes can also face repayment of taxes plus interest and penalties.'

THE 2006 DIRTY DOZEN:

1. Zero Wages.
In this scam, new to the Dirty Dozen, a taxpayer attaches to his or her return either a Form 4852 (Substitute Form W-2) or a "corrected" Form 1099 that shows zero or little wages or other income...

2. Form 843 Tax Abatement.
This scam...involves the filer requesting abatement of previously assessed tax using Form 843...

3. Phishing...
A typical e-mail notifies a taxpayer of an outstanding refund and urges the taxpayer to click on a hyperlink and visit an official-looking Web site. The Web site then solicits a social security and credit card number...

4. Zero Return.
Promoters instruct taxpayers to enter all zeros on their federal income tax filings...

5. Trust Misuse.
Promoters doing nothing but selling trust packages urge taxpayers to transfer assets into trusts...[that they falsely claim] will reduce income subject to tax, create deductions for personal expenses and reduce estate or gift taxes...

6. Frivolous Arguments.
Promoters make totally false and misleading claims such as: 1. The Sixteenth Amendment concerning congressional power to lay and collect income taxes was never ratified; 2. Wages are not income; 3.
Filing a return and paying taxes are merely voluntary...

7. Return Preparer Fraud.
Dishonest return preparers skim a portion of their clients' refunds and charge inflated fees for return preparation services...

8. Credit Counseling Agencies.
[Some] credit counseling organizations...claim they can fix credit ratings. But all too often, they are merely pushing debt payment plans or impose high set-up fees or monthly service charges that may add to existing debt.

9. Abuse of Charitable Organizations and Deductions.
Tax-exempt organizations are constantly used in various ways to improperly shield income or assets from
taxation...

10. Offshore Transactions.
Individuals avoid U.S. taxes by illegally hiding income in offshore bank and brokerage accounts or using offshore credit cards...

11. Employment Tax Evasion.
The promoter tells an employer not to withhold federal income tax or other employment taxes from wages paid to employees...

12. "No Gain" Deduction.
Filers attempt to eliminate their entire adjusted gross income (AGI) by deducting it on Schedule A..."

From Steve Leimberg's Estate Planning Newsletter # 942 (March 13, 2006) at http://www.leimbergservices.com
that is reprinted with permission at this You and Yours Blawg post .

Got Simple? Watch for IRS Letter

"The IRS has been busy auditing SIMPLE IRA plans and discovering a great deal of noncompliance as far as whether or not the plans have been properly amended for EGTRRA. At a recent Mid-Atlantic Pension Liaison meeting, IRS announced their intent to notify all 190,000 employers across the country who maintain SIMPLE IRA plans in an effort to motivate employers to get the amendments done."

Read more in this Benefitsblog post.

3/15/2006

Family is Family & Business is Business: Not

"Talk to enough family-business owners, and one thing becomes clear very quickly: For those with their own name on the shingle, business and family life are intertwined. Yet with increasing specialization, competition from corporate giants and from outsourcing, family businesses are under more pressure than ever to innovate, find new efficiencies, and improve performance. In this five-part Special Report, BusinessWeek Online looks at the future of the family business and explores how savvy owners can see their businesses grow and prosper in the coming years -- along with examples of companies that are doing just that."

On Leasing Retail Space In an Office Building

Most things you ever wanted to know about leasing a retail space in an office building (as opposed to a shopping center or mall) may be found in this Holland & Knight article from Mondaq.

How to Avoid Business Litigation

"Litigation is merely one tool used to attain specific goals, which may be achieved more efficiently by other means...and it is sometimes the best approach for resolving a dispute...Depending on one's perspective, [however] any number of reasons can be listed to support an argument that litigation should be avoided." This excellent article by Brit T. Brown lists the following five reasons:

1. Cost Control...
2. Risk Avoidance...
3. Distraction...
4. Damage to Business Relationships...
5. Public Relations..."

The article continues with explanations as to the root causes of litigation and provides tips for avoiding lawsuits, stating:

"Why Does Litigation Happen?

Some of the manageable reasons...

1. Stubbornness/Pride...
2. Lack of Knowledge/Understanding...
3. Passion/Emotions...
4. Failure to Communicate...
5. Greed...

Five Common Sense Ways to Avoid Litigation

1. [Follow] The Golden Rule...
2. Improve Communications...
3. Analyze your company's historic performance to determine what activities typically result in getting you into litigation...
4. Rapidly respond to potentially threatening developments in their earliest stages (i.e., don't sit on it...
5. Incorporate risk shifting and litigation alternative provisions into your business practices...

Many business disputes will be either directly or indirectly related to contractual instruments. Hence, one powerful way to avoid litigation is to include litigation avoidance provisions within your contractual instruments..." [Numerous examples of such provisions are provided in the article].

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It's 11 o'clock: Do You Know Where Your Trade Secrets Are?

"The information age has made it even more important for businesses to protect their confidential data from misappropriation by competitors, former employees, or others who want to benefit from a company’s most valuable asset, its intellectual capital. Many companies do not realize that a wide array of business information may, in fact, be protected under trade secret law...

What may be protected as a trade secret? A trade secret can be almost any information used in the operation of a business, which is both sufficiently valuable and secret enough to allow a business a competitive advantage. There is no need for invention or novelty, which are among the requirements for patent protection...

It isn’t necessary to take unreasonably expensive steps to maintain trade secrets. A trade secret owner must take only "reasonable" steps to ensure the secrecy of information. Courts have held the following measures "reasonable" under some circumstances to maintain the confidentiality of trade secrets:

Advising employees of the confidentiality of the trade secret information.
Limiting access to business information to a "need to know" basis.
Controlling access to physical facilities where trade secret information is located.
Obtaining non-disclosure agreements from third parties before allowing them access to such confidential information.

Developing and implementing a plan to protect your confidential business information is essential. Here are a few steps you can take:

Conduct employee background checks...Execute written agreements...Educate your work force...Institute an information control policy...Secure your virtual and physical facilities...Audit your trade secret portfolio... Conduct exit interviews..." Adopt and enforce a blogging policy.

Read much more in this article by Scott D. Marrs and John W. Lynd.

3/13/2006

Financial Statements 101

"Do you know how to read a financial statement on your own? Do you know how to read your own personal and business financial statements?

Knowing how to do this is an essential skill not just for entrepreneurs but for everyone. However, for the entrepreneur having this skill can mean the difference between having a thriving business that continues to thrive and winding up in bankruptcy. The annals of the bankruptcy courts are strewn with cases of entrepreneurs who entrusted their accounting to others and, not knowing how to read the financial statements of their own businesses, were surprised when they found that the business was ultimately unsustainable. The purpose of this article [from The Cash Flow Blog] is to help prevent this from happening to you--and to arm you with the skills you need to structure your business to your benefit from the outset."

3/10/2006

Squidoo Lens Becoming Popular

The Squidoo lens on How to Buy a Business that I created and told you about earlier has become popular. My lens started out ranked as 400 thousand something and is now at 175 after peaking at about 150. As another avenue to try to establish yourself as an expert on a topic, I would encourage other bloggers and blawgers to create additional lenses. Here is the lead in to the How to Buy a Business lens:

"If you have decided to take the entrepreneurial plunge, buying an existing business may be the best and fastest way to dive in. Lil Sawyer, Managing Director of Funding Links Inc. has identified the following as the advantages of business acquisition vs start-up:

1) Much lower risk of failure,
2) Business generates cash flow from day one (preferably positive cash),
3) Proven business concept and processes,
4) Proven products, services, marketing and sales strategies,
5) Established customer base providing referrals and references,
6) Established suppliers,
7) Trained employees in place,
8) Immediate credibility and perception of success,
9) Seller likely to lend support and may assist with financing,
10) Easier to secure affordable financing to complete the acquisition.

This lens outlines a ten step process by which you can buy a business and start swimming in entrepreneurial waters."

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3/09/2006

Maintain a TIP Kit for Effective Trademark Infringement Response

"Doug Lytle, Esq., of Duckor Spradling Metzger & Wynne in San Diego, points InhouseBlog to his recent article in The Intellectual Property Strategist, a publication of American Lawyer Media. The article, "A TIP for Responding to Trademark Infringement", provides excellent suggestions that will help companies quickly and effectively respond to trademark infringement claims." For a link to the article, see this post from InhouseBlog, from which the foregoing quotation was taken.

3/07/2006

Step by Step Business Plan Workbook

If you're starting a business or need to find financing for your existing business, this step by step business plan workbook from the Dept. of Small Business Services of the City of New can help. The workbook contains a tremendous amount of useful information, charts and outlines presented in an understandable way to enable you to effectively put together your business plan.

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OnCall BizAttorney™ Solution

Nothing is more frustrating about the billable hour billing system than the fact that it discourages clients from contacting their attorneys for helpful legal advice. That is why I developed the OnCall BizAttorney™ legal services package.

If you want to have the freedom to call your business lawyer, as needed, without worrying about the “meter running” each time, the OnCall BizAttorney™ legal service retainer program may be the answer. For a fixed fee, to be agreed on in advance based on expected needs, you will be free to contact me by phone, fax or e-mail - just to confirm something you aren’t quite sure about; or if you do have a legal issue, to confirm whether it’s major or something easily resolved.

Perhaps most importantly, this encourages you to be proactive, to ask about issues before they become problems, and not wait until it’s too late.

The scope of the retainer, the term and the fee would all be agreed upon in advance. If a matter arises which is outside the agreed-on scope, I would advise you on possible next steps and you can determine whether, to what extent and on what terms you would require additional services. You may find more information and a contact form on my law practice website.

3/06/2006

Choosing a Legal Structure of Your Business

"The type of legal format you chose depends on the following factors:

Your need for capital
Your type of business
When you want to start your business
Your ability to finance your business
The number of people involved in the business
The liabilities and risks you are willing to assume
Your personal tax situation
Your plan for taking money out of the business
Your plan for continuing the business if something should happen to you
Your long-range business plan

There are four main ways to organize your business: the sole proprietorship, the partnership, the corporation, sub charter S corporation, and the limited liability company. The legal structure you choose will determine how much paper work you will have to do, how much personal liability you will incur, how you will be able to raise money, and how your business will be taxed. Keep in mind that your initial choice of a business form doesn't have to be permanent."

Read more in this excellent summary from 1000ventures.com.

3/05/2006

Veteran Bootstrapping Advice

A visit from Charles Hagood, co-founder of The Access Group and Health Performance Partners to Professor Cornwall's class provided these tips for the successful bootstrapper:

"1. Cash is King. Enough said!
2. Sometimes Less is More. Having fewer resources can force a business to be more flexible and more resourceful...
3. Keep Your Priorities in Order. Never compromise your ethical principles, even when money it tight.
4. Enjoy the Ride. Love what you do in your business and enjoy each day...
5. Cut Costs, Not Quality. Focus your money on customers when money is scarce.
6. Impress Your Customers, Not Yourselves...
7. If You Have $1 Left in the Bank, Spend in on Marketing...
8. Always Look Bigger and Tougher Than You Are...
9. Continuously Reassess Your Business for Wasteful Spending..."

Read more in this post from The Entrepreneurial Mind.

3/02/2006

Preferred Stockholder Rights Explained

"In addition to traditional terms and conditions found in a company's certificate of incorporation, when an investor finalizes a preferred stock investment, the terms and conditions of the preferred stock will be included in a company's certificate of incorporation. There are several fundamental rights and privileges granted to the holders of preferred stock and these rights and privileges are described in detail in the certificate of incorporation. The rights and privileges include the following categories: dividends, liquidation preference, voting, conversion (including adjustments to the conversion price or antidilution protection), and redemption...

The investors' rights agreement covers four primary rights granted to investors in connection with preferred stock investments. These rights may not be amended or reduced without the approval of a majority of the preferred stockholders. The primary rights include securities registration rights, information rights, preemptive rights to acquire new securities issued by the company, and a grouping of affirmative and negative covenants to which the company must adhere..."

Read more in this Buzz of the Week from VC Experts presenting excerpts from the Handbook of Financing Growth.

Free Business Plan Software & Templates

"The executive summary is the most important part of the business plan. Many people will only read this. The summary in itself will not secure an investor, however, it can loose them.

Quality - the quality of the summary must therefore be outstanding and you should pay particular attention to it. Obtain critical feedback from others on your drafts.

Stand-alone - it is also used as a stand-alone document when introducing the project to others so it must be able to capture interest and entice the reader to take the next step and request more information - and secure a meeting.

Style – cogent and terse. It should be direct and organized as a series of bulleted paragraphs, each deals with one key area. No waffle.

Length - ideally one page, and certainly not more than two pages.

Content - it needs to:

• Introduce the project in terms of what area it is concerned with, what it is trying to do, and list the key individuals and advisors involved
• Describe the stage the project reached particularly in terms of the "readiness for market" of its products, or product concepts, and outline any intellectual property, such as patents, that may support the products
• Highlight the main market characteristics, including size and growth, and specify the market opportunity that you are addressing
• State the central competitive advantages of your products and/or processes, how distinct they are from the competition and in what way, and how these are important to customers
• Summarize the objectives of the company in the short and long term, and quantify these with specific numbers. Outline the key strategies you will use to achieve them
• Include any "evidence of success" - this may be trade reviews, analyst comments, sales or partnership agreements, working prototypes, market testing, etc. which help to make the project more tangible to the reader and raises confidence in the project
• Highlight any other key issues that should be noted
• State your finance requirements and what stake in the company is available for this (see Financial Structure), and the planned exit strategy for the investor - i.e. how the investor will realize their return from the project."

From the free business plan template available along with other useful templates and materials from Innovateur.

3/01/2006

Without a Net: Going Solo

I believe it was Dennis Kennedy who made a statement to the effect that within a certain time period after you start blogging, you will be doing something different with your career. Well, with all this talk in the blogosphere of "small being the new big" and after writing for 18 months or so on this blog about startups, I caught an irresistible entrepreneurship bug myself. So, starting today, I am officially a solo practioner.

Yesterday was my birthday and my last day at the firm where I spent the past sixteen years practicing business and technology law. Today, I start a new year and a new adventure. Stay tuned for more developments and check out my updated website for more information on my fixed fee legal and independent general counsel practice.


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2/28/2006

Sell Your Business in Twelve Steps

1. ASSEMBLE YOUR TEAM
Most Sellers place reasonable and prudent reliance on the expertise of others who have been through the business sale process before. The typical participants include an accountant, attorney and tax adviser (often the attorney or accountant doubles in the role of tax adviser). Other potential team members include a business valuation expert, investment banker or business broker.

In determining whether to use a business broker or investment banker, understand that either will ordinarily ask for a contract with a 180 day or more exclusive right to sell the business. Business brokers charge a fee usually as a percent of the purchase price. Ten percent is typical. Investment bankers usually charge lower percentage fees since the transactions they work on are larger. In exchange, the intermediary often prepares a presentation package for prospective buyers and assists in other aspects of the sale process.

2. PLAN FOR & COMMIT TO THE SALE PROCESS
Timing is everything in the sale of business. Planning and commitment helps the wise business Seller avoid the big three common mistakes that can thwart a successful sale -- Impatience, Indecision and Indiscretion (telling others [e.g. suppliers, customers and employees] too early or too late). Intelligent business owners offer the business for sale as part of a carefully thought out operational and marketing plan pursued ideally over a three to five-year period. Potential buyers for the business are targeted in advance. The business is put on the market at its peak valuation in a time of prosperity.

Planning and commitment maximize the potential for a successful sale. Without it, not only may the maximum sales price not be achieved, employee morale and efficiency, as well as customer and supplier relationships, may be unnecessarily disrupted. Commitment equals peace of mind. Without it, the business owner faces useless distraction and stress.

3. PERSONALIZE THE DECISION TO SELL
Answer to your satisfaction questions such as: Why do I want to sell the business? What will I do once I have sold the Company? Do I have a price in mind at which I would be willing to sell? How will my family and customers react to the sale of the Company? How do I feel about someone else running the business? What impact will new ownership have on my employees and the community it which it operates? Am I willing to offer a loan, take back paper or provide other financing to the new owner? Am I willing to continue in the employ of the new owner? On what terms?

4. UNDERSTAND THE VALUE OF YOUR BUSINESS
Understand that what is being sold is a business opportunity. Potential buyers look at a business with an eye to the future. Sellers are often stuck on past performance. Equally important is for the Seller to have a realistic understanding of how valuable the business actually is. Dig in and thoroughly understand why someone would want to buy your business and what would increase the value of the business in the opinion of the buyer. Consider hiring a valuation expert. All of the foregoing should be undertaken with the aim of obtaining multiple, enthusiastic potential buyers for the business.

5. DEMONSTRATE PROFITABILITY POTENTIAL
Many privately held businesses are operated in a manner to minimize the owner's tax liability. Unfortunately, these same operating techniques can work to minimize the value of a business. Although it is possible to reconstruct financial statements to reflect a different method of business operation, this process may also put the owner in the position of having to pay additional taxes with regard to prior years. This is one reason why advance planning is valuable. A track record of three to five years of maximum profits is preferable to restating the financials. If undertaken, the recasting of financials should be undertaken with the objective of showing what the business would have achieved if run like a public company in which earnings and profits are maximized.

6. PLAN FOR DISRUPTIONS TO OPERATIONS
Consider how selling or attempting to sell the business will affect basic operating issues and have a written plan for dealing with them. Relationships that can be disrupted include those involving key contracts, suppliers, customers, employees and competitors as well as activities such as product development.

It is often imperative to have a detailed plan for dealing with employee morale. Employees can be upset by change even if the Buyer will offer better terms and conditions of employment. Diverting an employee's energies to the sales process can negatively affect normal operations. Steps that can be taken to combat this include "stay" bonuses, accelerated vesting of options and other benefits and other retention programs.

7. REMOVE POTENTIAL DEAL OBSTACLES
The wise Seller puts herself in the shoes of the Buyer and properly prepares the business for sale, getting its house in order and handling potential problems in advance of sale. To the extent feasible, correct any weaknesses in the business, such as those due to existing or threatened litigation, contractual disputes, or other outstanding legal, tax, banking or financial issues that could slow down or complicate completing a deal. Possible obstacles to handle in advance include perfecting the ownership and registration of patents, copyrights, trademarks and other intellectual property rights; obtaining any consents that will be required to complete a transaction; settling lawsuits and claims; and environmental cleanup responsibilities.

8. PREPARE FOR BUYER’S DUE DILIGENCE EXAMINATION
Undertake a thorough review of the of the Company minute books, stock books and other corporate records and ensure that all are complete and up to date. Take any necessary corrective measures, such as adopting curative minutes. Similarly, make sure that all tax returns and other government filings, licenses and the like have been completed, filed and are current.

Anticipate other items that will likely be requested for review by a Buyer and prepare a strategy and plan for confidentially providing same. Often a staged disclosure plan is prepared, revealing more sensitive information only after the sale process progresses. Review a typical due diligence request checklist to understand what will be needed. Gather the required information, take any advisable remedial action and be ready to respond to the Buyer’s requests.

9. REQUEST & EVALUATE OFFERS.
Sometimes a formal auction process is used to solicit offers, particularly if an investment banker has been engaged. In any event, the Seller ordinarily is called upon to evaluate the Buyer’s offer often set forth in a letter of intent. The LOI serves to outline the agreement of the parties on fundamental issues and commits the parties to an exclusive period of negotiations.

Price is the central bargaining issue in the transaction, but price cannot be understood without thinking about terms. Terms are often more important than price. It makes a big difference, for instance if a $10 million dollar offer is for stock or assets. The tax consequences for buyer and seller are significantly different depending on the choice. Better for the buyer because of a step up in basis, and worse for the Seller because of double taxation. Similar considerations apply to liability issues and the timing and type of payments to be made. For instance, asset deals leave the seller exposed to liabilities that are not assumed by the buyer. Stock deals require the buyer to assume the liabilities of the business. Installment payments are worth less than the same amount paid at closing. Payment in stock of the buyer brings its own set of valuation issues.

10. NEGOTIATE DEFINITIVE DOCUMENTATION.
The Purchase and Sale Agreement can be a complex document. The major bargaining issues include: price; structure; seller’s representations and warranties; the conduct of the parties pending the closing; and conditions to the closing. In a sense, the entire negotiation process involves the apportionment of liabilities between buyer and seller. This process often is crystallized in a hotly contested negotiation of the agreement’s indemnity provisions. The parties must agree on who is to bear the risk of post-closing liabilities, both those that have been disclosed and those which are contingent or unknown. The seller wants to sleep at night. The buyer counters that the buyer is paying good money for a business that exists as the Seller has described. The buyer wants protection if the business turns out not to be as advertised. Resolution usually involves agreement on time limits for making claims and limits on the seller’s exposure for certain types of liabilities.

11. SATISFY CLOSING CONDITIONS.
In addition to the buyer obtaining financing, there may be several other conditions to be met before the purchase is closed. Typical closing conditions include: satisfaction with the results of the due diligence investigation; receiving required opinions, approvals and consents; entry into ancillary contracts; and the absence of certain events such as threatening litigation. Typically, buyer and seller cooperate to satisfy the closing conditions in advance of an agreed upon closing date.

12. CLOSE THE TRANSACTION.
When the closing date arrives, and all of the conditions to the closing have been met, save those that will be satisfied at the closing, the parties and their representatives ordinarily assemble and lay out the paperwork. In neat piles on tables are found bills of sale, required consents, officer’s certificates, opinions of counsel, and other transfer memorabilia. After dealing with the inevitable last minute snafus, documents are signed, wire transfers are completed and the business changes hands.

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2/27/2006

Characteristics of an Ideal Startup

"Here's a list of the top 25 characteristics of a great startup opportunity, as compiled by Sam Decker...

Defendable and differentiated
Competitive cost structure
Attractive partnership opportunities
Repeat customers
Word of mouth opportunity
Memorable product and name
Potential for PR
Attractive to be bought or merged
Scaleable staff and systems
Scaleable product -- build once, sell many times
Uncomplicated
Focus
Niche market or fragmented industry
High velocity and large market / industry
High perceived value
Product can be accessorized – revenue synergies
Healthy cash flow –> margin x velocity
Demonstrable felt need, demand – does it hit a primal chord?
Business can be measured for improvement
Can claim leadership
Sales model is scaleable and predictable
Product evokes emotion
Can make big wins – big customers
Limited exposure to legal issues
Own relationship with and information about customers

Read more in this post from SearchQuant.

2/26/2006

Optimal Structure for Angel Investment

"What's the best/preferred structure of investment money pre-VC investment?... Assuming that you are planning on raising VC money some time in the future, there are two different typical structures for the first angel financing: (1) convertible debt and (2) preferred equity.

Convertible Debt: This is the easier approach of the two. In this case, the investment is in the form of a promissory note that converts into equity on the terms of a “qualified financing” (where qualified financing typically is defined by having a minimum amount – say $1m of total investment.)...

Preferred Equity: This is also known as a “light Series A” – it’s preferred stock that is similar to that a VC will get, but usually with lighter terms due to the relatively low valuation associated with it..."

Read more in this post from Brad Feld.

2/24/2006

All About Franchising

Professor Cornwall provides links and commentary on a collection of material put together by Startup Journal and other sources. He expresses these additional considerations:

"Beyond the contractual issues that arise in franchising, there are some fundamental business and personal concerns that many franchisees experience after it is too late.

One of the biggest sources of frustration among franchisees is that they perceive that the value added they get from association with their franchisor diminishes over time.... Another concern expressed by franchisees is that with all of the rules and standardized procedures, they tend to feel more like an employee than a business owner...A financial risk to consider is that many first time entrepreneurs can only afford newer franchised concepts, since well established franchises can cost hundreds of thousands of dollars to buy in. These start-up franchisors can begin to experience their own growing pains. Some don't survive. In some cases they may take the franchisees down with them.

It is critical to understand all of the ins and outs of franchising as a general business strategy first. Then if the idea of a buying a franchise still makes sense, do your homework on the company and its concept. All franchise opportunities are not created equal."

Read more in this post from The Entrepreneurial Mind.

Squidoo : How to Buy a Business

I created a Squidoo lens on How to Buy a Business yesterday. Please check it out and let me know what you think of it, how it could be improved, what you make of Squidoo, etc. Thanks.

2/23/2006

Free eBook on Entrepreneurship

"Author Bruce Judson has taken his book on starting your own business, Go It Alone to the WWW. And it’s free. From the intro:

Today, the conventional wisdom about how to start a substantial business is just plain wrong. Now, you don’t need to raise a lot of money first, you don’t need a team of employees, and you don’t need limitless financial resources. This book details how in today’s business environment it is easier, and more possible, than ever to build a significant business on your own with no employees."

Visit this post from Lifehacker for a link to the eBook.