Accountability is Key
"Here is the seven-step formula you can use to create accountability and achieve extraordinary results in any organization:
Step 1: Establish the organization’s top three objectives...
Step 2: Assign each team member his or her respective objectives...
Step 3: Ask each team member what he or she needs to win...
Step 4: Agree on what the leader will do to help....
Step 5: Follow up...
Step 6: Share lessons learned...
Step 7: Reward results..."
Read more in this ChangeThis manifesto from Bob Prosen.