How to Build Long Term Client Relationships
"There are many ways to keep customers for life, they include:
Deliver on your promises....
Treat your customers well....
Go beyond....
Pay more attention to your customers than your bottom line....
Nurture your employees....
Make attractive offers....
Guarantee your products and services....
Reward your customers....
Thank customers and keep in touch....
Return phone calls promptly
Be accessible to your clients
Be credible and become an expert in your field
Show empathy for customer problems
Have helpful customer service and support systems
Have a customer advisory panel for feedback
Never show indifference to your customers"
Read more in this Small Business Bible post found via this Small Business CEO post.
