Leaders as Problem Finders
"Practicing problem-finding helps leaders spot and address emerging concerns while they are still manageable and before they turn into disasters...[Use]these seven steps...
1.Circumvent the gatekeepers – get unfiltered information.
2.Become an ethnographer...
3.Hunt for patterns – try to draw on past experiences but don’t get caught in the trap of misusing analogies.
4.Use intuition to “connect the dots”...
5.Encourage innovative thinking...
6....Adopt the military’s 'After Action Review'(AAR) process to learn and improve;
7.Create a climate of information-sharing – encourage people to speak up and have a mindset of 'openness.'"
Read more in this post from NACD Blog.
