12/28/2006

Leaders Lead; Managers Deliver

"Management is getting people to do what needs to be done. Leadership is getting people to want to do what needs to be done. Managers push. Leaders pull. Managers command. Leaders communicate." - Warren Bennis

So what makes a person excel as a leader or manager? The personal belief of Will Herman, serial CEO, is that:

"Management is a science and, for the most part, can be learned. Leadership, however, is an art. While some of the capabilities necessary to being a great leader can be acquired over time, much of what makes terrific leaders great is instinctive or, at the very least, was learned much earlier in life.

Natural leaders have the ability to think in an unbounded way, without limitations or having their thoughts overly restricted by the practicalities associated with implementation. This is not to say that great leaders don't understand what it takes to make things happen. They simply don't let such knowledge stand in the way of seeing what's ahead and choosing a path to take...

Great managers, on the other hand, are excellent planners and are, generally, very well organized. They, too, need to be good communicators, but with a much more focused, hands-on approach. The fundamental tools that a manager has include their ability to teach, guide, cajole, listen and and constantly refine...

A successful organization can’t exist without both strong leadership and great management. Over time, an organization will need to expand its team of managers to keep up with its increasing number of deliverables. The leadership team, however, will grow at a much slower rate or, perhaps, not at all. Too many leaders, like too many chefs, will really foul things things up. Too few managers will leave a huge implementation void. One type of person is unlikely to successfully fill in for the other. Keep this in mind the next time you're building a team to start a new enterprise or making changes to a team already in place."

Read more in this Will Herman post.