10/23/2004

If You are Not Moving Forward, You are Moving Backward

This excellent article form Small Business CEO stresses the need for continual personal and organizational improvement stating:

"The question for us as individuals, and for organizations, is how to keep on the growth, innovation and improvement upward vector. It can be done, but it takes positive, continuous action and energy. It has to be made to happen because the inertia tends to be towards status quo (decay)...

Getting people to buy-into, and support, change can be accomplished by combinations of: participation in change definition and planning, education classes/meetings, and extensive communications. All this needs to take place well before the change is implemented so people are ready and supportive. This is the step that is usually ignored or insufficiently completed...

During the change process, people resist change for one or several reasons. First, they may not like the change itself. Second, they may not like the way the change is being implemented. Third, they may not like the person who is leading the change - the change agent. If a change implementation is having difficulty, check in all of these three areas. The problem could be in one, or several, of the areas. Of course, when you are fixing a failing change process, you are engaging in another change process.

So change is what we manage...

The challenge is to proactively manage change. Become the change agent and you are shaping the future."